Transparency and trust are at the heart of everything we do.
At Climate Crusaders, we respect your right to control your personal data. You may delete your account at any time through the app.
If you are unable to access the app, request deletion by contacting info@climate-crusaders.com using the email address associated with your account.
The following will be permanently deleted:
Climate Crusaders ("Platform") is operated by BlueTerrain LLP. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you use our mobile application, website, and related services.
This policy complies with: IT Act 2000, SPDI Rules 2011, Digital Personal Data Protection Act 2023, Consumer Protection Act 2019, and Indian Contract Act 1872.
When you create an account, we collect: first name, last name, username, email address, mobile number, gender, and a profile picture. Passwords are stored in hashed form; we never store plain-text passwords.
Challenge submissions (photos, videos, text), blog posts, comments, event attendance proof, and proposed challenges.
Device type/model, OS version, app version, network status, error logs, crash reports, challenge history, points balance, carbon footprint estimates, and in-app navigation patterns.
If you choose to sign in with Google or Apple, we receive your name, email address, profile picture, and the unique account identifier provided by those services. We do not receive your Google or Apple password. Sign-in with Google or Apple is optional.
We do not request Location, Microphone, Contacts, SMS, Call Logs, Body Sensors, Calendar, or any background-access permission. No background data collection happens. The app has no ability to record audio or track your geographic location.
For challenge or event submissions that require the participant to appear in the media, Climate Crusaders may verify authenticity using AI-assisted image analysis together with manual human moderation.
When verification is required, the system may compare the face in the user's registered profile photo with the face in the submitted image or video to confirm that the same individual appears in both. This comparison may be supported by third-party services such as Amazon Web Services (AWS) Rekognition. The API returns only a similarity score and nothing else.
This verification process occurs only after users provide explicit consent at the time of submission. Images and videos are used solely for authenticity verification, fraud prevention, moderation, and related audit purposes. They are not used for advertising, profiling, or training AI models.
Submission media may be temporarily retained for moderation, dispute resolution, and security purposes, after which it may be deleted or anonymized. Climate Crusaders does not store facial recognition templates or maintain biometric identification databases.
Users may request deletion of their submitted media or contact us regarding verification decisions by emailing info@climate-crusaders.com.
We share data only with the following service providers and sub-processors under strict contractual obligations:
Partners and sponsors receive only anonymized aggregate data — never personally identifiable information.
The app displays advertisements and sponsored challenges from partners and sponsors curated by BlueTerrain LLP. Such content is clearly identified and labelled as "Sponsored" or "Advertisement" where applicable. Clicking on such content may redirect you to a third-party website or service for which we are not responsible. We do not use any third-party advertising SDK (such as AdMob, Meta Audience Network, Unity Ads, or similar), we do not collect or share your device advertising identifier (IDFA / AAID) for advertising purposes, and we do not perform cross-app or cross-site tracking for advertising. All ad selection is performed on our own server based on non-personal attributes (e.g., city-level event, general category).
Carbon savings, carbon footprint values, and environmental impact figures shown in the app are estimates based on commonly used emission factors and simplified assumptions. Actual results may vary depending on individual behaviour, location, technology, and real-world conditions. These figures are provided for educational and motivational purposes and should not be treated as precise scientific measurements.
The app may display previews, summaries, thumbnails, headlines, and links of third-party content such as sustainability articles, news, and videos sourced from publicly available websites to help users learn about environmental issues and sustainable living in one place. Users are redirected to the original publisher when accessing full content. We do not claim ownership of any third-party content displayed within the app.
Data is stored on AWS Asia Pacific (Mumbai, ap-south-1). Security measures include:
Climate Crusaders is intended for users aged 13 years and above. We do not knowingly collect personal information from children under the age of 13. If we become aware that a user under 13 has registered or provided personal data, we may suspend the account and delete the associated information.
These Terms constitute a legally binding agreement between you and BlueTerrain LLP, owner and operator of Climate Crusaders. By downloading, installing, or using the Platform, you agree to be bound by these Terms.
Governed by: Indian Contract Act, 1872; Information Technology Act, 2000; Consumer Protection Act, 2019; and the Digital Personal Data Protection Act, 2023.
Users can participate in environmental challenges by submitting proof of completion (such as photos, videos, or text). Submissions are reviewed through a hybrid verification process consisting of:
Points are awarded only after successful verification. Users who prefer not to use automated verification may request manual-only review of their submission by contacting info@climate-crusaders.com.
A daily featured challenge with additional points and limited slots on a first-come, first-served basis.
Referral points are awarded when referred users complete qualifying activities. Abuse (fake accounts, self-referrals, fraudulent sign-ups) results in forfeiture of points and potential account termination.
The Green Ambassador designation is granted to individuals with proven contributions to sustainability, climate action, or environmental advocacy. Currently, Green Ambassadors are identified through direct offline outreach by the BlueTerrain LLP team; there is no self-nomination process inside the app at this time. BlueTerrain LLP reserves the right to grant or revoke this status at its discretion.
All content must be truthful, original, appropriate for a 13+ audience, and must not infringe third-party rights. You shall not post obscene, defamatory, hateful, or illegal content. You shall not:
If you encounter content or user behaviour that violates these Terms or our Community Guidelines, please report it through the Help icon on the Home page (top right) and select the concern type "Report Content" or "Report User Behavior." Reports are reviewed by our moderation team within 3 business days. Confirmed violations may result in removal of the content and suspension or permanent termination of the offending account.
In addition to reporting, you may independently block any other user at any time via Settings → Blocked Users by entering that user’s username. Once blocked:
The Platform, including its design, software, logos, trademarks, text, graphics, and other original content created by BlueTerrain LLP, is protected under the Copyright Act, 1957 and the Trade Marks Act, 1999, and other applicable intellectual property laws.
By posting or submitting content on the Platform, you grant BlueTerrain LLP a non-exclusive, royalty-free, worldwide licence to use, display, store, reproduce, and distribute the content within the Platform for the purpose of operating, promoting, and improving the Platform.
You retain ownership of the original content you create and submit. You represent and warrant that any content you upload or submit is owned by you or that you have the necessary rights or permissions to share it, and that such content does not infringe the intellectual property or other rights of any third party.
BlueTerrain LLP does not endorse or guarantee products, services, or claims of any third-party sponsor. The Platform acts as an intermediary and is not liable for quality, delivery, or fulfilment of partner rewards. Ads and sponsored content are curated by BlueTerrain LLP; we do not use any third-party advertising SDK or cross-app tracking for ad serving (see Privacy Policy Section 4A).
The Platform is provided on an "as-is" and "as-available" basis. Total liability for any claim shall not exceed INR 1,000 or the value of points in your account, whichever is lower.
Accounts may be suspended or terminated for Terms violations, fraudulent behaviour, 12 months of inactivity, or legal requirements. You may terminate at any time via Settings → Delete Account. All accumulated points and unredeemed coupons will be forfeited upon termination.
These Terms are governed by the laws of India. Disputes shall be resolved through: (1) amicable negotiation (30 days), then (2) mediation (Indian Council of Arbitration), then (3) arbitration under the Arbitration and Conciliation Act, 1996. You may also file a consumer complaint under the Consumer Protection Act, 2019.
This policy outlines how Climate Crusaders (operated by BlueTerrain LLP) obtains, manages, and records user consent for the collection and processing of personal data. Drafted in compliance with the DPDP Act 2023 and SPDI Rules 2011.
| Touchpoint | Consent Type | Data Collected |
|---|---|---|
| Account Registration | Explicit (checkbox) | Name, email, password, username, optional age group (e.g., Gen Z, Millennial), gender, city (as typed — not GPS) |
| Profile Picture Capture / Update | Explicit (action-based) | Facial image via live camera capture — profile pic only |
| Camera Permission (Profile Picture only) | Explicit (OS-level prompt) | Live camera access, used only for capturing or updating your profile picture |
| Photo Gallery (system picker) | System-picker (no persistent permission on Android 13+ / iOS) | Only the specific file you select is shared with the app |
| Push Notification Permission | Explicit (OS-level prompt) | Device token for notifications |
| Social Login (Google / Apple) | Explicit (OAuth consent) | Name, email, profile picture from the provider |
| Challenge / Event Self-Image Submission (AI-assisted verification) | Explicit (in-app consent checkbox, per submission) | Submitted image/video used for AI-assisted + human verification — see Section 3A |
| Blog Post / Event Registration | Implicit (voluntary action) | Blog content / registration and attendance data |
| Help Desk Contact | Implicit (voluntary action) | Support messages and attachments |
At registration, users must actively check a consent checkbox confirming agreement to the Terms and Privacy Policy. Registration cannot proceed without this consent. Timestamp and method of consent are recorded.
| Permission | Can Be Denied? | Impact of Denial |
|---|---|---|
| Camera (Profile Picture only) | Yes | Can not capture profile picture with the live camera |
| Photo Gallery (system picker) | Yes | Cannot upload existing photos or videos for submissions, blog covers, eco-activities, or help attachments. |
| Push Notifications | Yes | No push alerts; in-app and email notifications still work |
| Channel | Default | User Control |
|---|---|---|
| Push Notifications | ON | Toggle ON/OFF |
| Email Notifications | ON | Toggle ON/OFF |
| In-App Notifications | ON | Toggle ON/OFF |
| WhatsApp Notifications | OFF | Toggle ON/OFF (requires mobile number) |
Device permissions can be revoked at any time via device Settings: iOS → Settings → Climate Crusaders | Android → Settings → Apps → Climate Crusaders → Permissions.
Under Section 6(4) of the DPDP Act 2023, you have the right to withdraw consent at any time:
| Method | How | Effect |
|---|---|---|
| Delete Account | Settings → Delete Account | All data deleted permanently. Complete withdrawal. |
| Disable Notifications | Settings → Notification Preferences | Stops non-essential communications. Account remains active. |
| Revoke Device Permissions | Device Settings | Stops specific data collection. Account remains active. |
| Contact Us | Settings → Contact Us | Request specific data processing to stop. |
Only anonymized, aggregate data is shared with sponsors and partners (participation counts, campaign metrics, event attendance numbers).
We share limited, non-personal user identifiers with campaign partners solely for the purpose of coupon redemption verification and campaign performance reporting. We do not share your email address, phone number, full name, or precise location with any advertiser or partner. All advertisement engagement tracking (clicks, impressions) is handled internally and is not shared with third parties.
We maintain records of: date/time of consent, method of consent, version of Terms and Privacy Policy agreed to, and consent withdrawal date (if applicable). Records retained for active accounts for the duration of activity, and for up to 3 years after deletion for legal compliance.
| Right | How to Exercise |
|---|---|
| Right to Information | Read this policy + Privacy Policy |
| Right to Access | View profile in the App |
| Right to Correction | Edit profile in Settings |
| Right to Erasure | Settings → Delete Account |
| Right to Withdraw Consent | Settings → Delete Account or contact us |
| Right to Grievance Redressal | Contact Grievance Officer |
| Right to Nominate | Contact us in writing |
Step 1: Contact support via email. Step 2: Escalate to Grievance Officer. Step 3: File a complaint with the Data Protection Board of India under the DPDP Act, 2023.
At Climate Crusaders, operated by Blue Terrain LLP, we are committed to maintaining a safe, respectful, and responsible platform for all users. Protecting children from exploitation and abuse is a top priority for our organization.
Climate Crusaders strictly prohibits any form of Child Sexual Abuse and Exploitation (CSAE) or Child Sexual Abuse Material (CSAM) on the platform.
Climate Crusaders has zero tolerance for any content, behavior, or activity that involves or promotes:
Climate Crusaders allows users to submit certain forms of content such as:
To maintain a safe environment for all users:
For concerns related to child safety or exploitation on the Climate Crusaders platform, please contact:
Climate Crusaders complies with applicable child protection laws, online safety regulations, and reporting obligations related to child exploitation and abuse.
Where required, we cooperate with law enforcement agencies and relevant authorities to address violations and ensure the safety of minors.
Our mission is to encourage environmental action and positive behavior change. Maintaining a safe and respectful community environment is essential to achieving that mission.
Climate Crusaders is committed to continuously improving safety measures to protect users, particularly minors, from harmful or illegal content.
Climate Crusaders is a platform where people share sustainability actions, ideas, and experiences. To keep the community safe, respectful, and positive, all users must follow these guidelines when posting content, submitting challenges, or interacting with others.
Content should reflect genuine sustainability activities or ideas, such as:
Do not submit fake, misleading, or unrelated content.
Treat all members respectfully. The following are not allowed:
Climate Crusaders aims to foster a supportive community focused on environmental action.
The following content is strictly prohibited:
Do not share personal information about others (such as photos, names, addresses, or phone numbers) without their consent, including while submitting challenge proof.
If you see content that violates these guidelines, you can report it using the Report Content or Report User options available in the app, or raise an issue through the Help screen. Our moderation team will review reports and take appropriate action.
All user submissions may be reviewed before appearing in the app. Reported content will be evaluated by administrators and removed if it violates these guidelines.
Violations may result in:
By using Climate Crusaders, you agree to follow these guidelines and help maintain a safe and positive community.